TERMS AND CONDITIONS

By using this website, you confirm that:

• You are at least 18 years of age or have parental/guardian consent
• You have the legal capacity to enter into binding contracts
• All information provided during registration and checkout is accurate and complete
• You agree to comply with all applicable laws and regulations

• All product descriptions, images, and specifications are provided for informational purposes and we strive for accuracy
• Prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated
• We reserve the right to modify prices without prior notice, but changes will not affect orders already placed
• Product availability is subject to stock. We will notify you if an ordered item is unavailable
• Colors may vary slightly due to screen resolution and display settings

• Placing an order constitutes an offer to purchase products
• Order confirmation via email does not guarantee acceptance; acceptance occurs upon dispatch
• We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspected fraudulent activity
• Payment must be completed for order processing
• You will receive an order confirmation with order details at your registered email address

• We accept payments via credit/debit cards, UPI, net banking, digital wallets, and other methods displayed at checkout
• All payments are processed through secure payment gateways
• Payment information is encrypted and complies with industry security standards
• Full payment must be received before order dispatch
• In case of payment failure, your order will be cancelled automatically

• Shipping charges and estimated delivery times are displayed at checkout
• Delivery timelines are approximate and may vary based on location and courier availability
• We are not responsible for delays caused by courier partners, natural disasters, or circumstances beyond our control
• A valid shipping address and contact number must be provided
• Risk of loss and title for products pass to you upon delivery to the carrier

Eligibility for Returns:

• Products must be unused, unwashed, and in original condition with all tags attached
• Original packaging and invoice must be included
• Certain products (undergarments, intimate wear, customized items) may not be eligible for return

Return Process:

• Contact our customer support at Support@shigora.com or +91-8799797713
• Provide order number, product details, and reason for return
• Our team will guide you through the return process
• Return shipping costs may apply unless the product is defective or incorrect

Refunds:

• Refunds will be processed within 7-10 working days after receiving and inspecting the returned product
• Refunds will be credited to the original payment method
• Shipping charges are non-refundable except in cases of defective or incorrect products

• Orders can be cancelled before dispatch by contacting customer support
• Once an order is shipped, it cannot be cancelled but may be eligible for return
• Refunds for cancelled orders will be processed within 5-7 working days

• All content on this website including logos, text, images, designs, and graphics are the property of Shigora
• You may not reproduce, distribute, modify, or create derivative works without written permission
• Unauthorized use may result in legal action

• You are responsible for maintaining the confidentiality of your account credentials
• You agree to notify us immediately of any unauthorized use of your account
• We are not liable for any loss or damage arising from your failure to protect your account information
• You may not use another user's account without permission

• Your personal information is collected and processed in accordance with our Privacy Policy and the Digital Personal Data Protection Act, 2023
• We implement appropriate security measures to protect your data
• We do not sell or share your personal information with third parties except as necessary for order fulfillment
• By using our website, you consent to our data collection and usage practices

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Interfere with the proper functioning of the website
• Impersonate any person or entity
• Engage in fraudulent activities or transactions

• Shigora is not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid by you for the specific product
• We are not responsible for delays or failures due to circumstances beyond our control
• We do not guarantee uninterrupted or error-free website operation

• These Terms and Conditions are governed by the laws of India
• Any disputes shall be subject to the exclusive jurisdiction of courts in Gurugram, Haryana
• We encourage you to contact our customer support to resolve disputes amicably before pursuing legal action
• Disputes may be referred to consumer forums as per the Consumer Protection Act, 2019

• We reserve the right to modify these Terms and Conditions at any time
• Changes will be effective immediately upon posting on the website
• Continued use of the website after changes constitutes acceptance of modified terms
• Material changes will be communicated via email or website notification

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

These Terms and Conditions, along with our Privacy Policy and other legal notices published on this website, constitute the entire agreement between you and Shigora.