PRIVACY POLICY

We collect various types of information to provide and improve our services:

Personal Information:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely through payment gateways)
• Order history and preferences
• Account credentials (username and encrypted password)

Non-Personal Information:

• Browser type and version
• Device information and IP address
• Pages visited and time spent on our website
• Referring website and search terms used

We use the collected information for the following purposes:

• Process and fulfill your orders
• Communicate order status and shipping updates
• Provide customer support and respond to inquiries
• Personalize your shopping experience
• Send promotional emails and marketing communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud or security issues
• Comply with legal obligations and regulations

We may share your information with:

Service Providers:

• Payment processors (for secure transaction processing)
• Shipping and logistics partners (for order delivery)
• Email marketing platforms (for newsletters)
• Analytics services (for website improvement)

Legal Requirements:

• When required by law or legal process
• To protect our rights, property, or safety
• In connection with business transfers or mergers

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality (shopping cart, checkout)
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data transmission
• Secure payment gateway integration
• Regular security audits and updates
• Access controls and employee training
• Secure data storage and backup systems

Under the Digital Personal Data Protection Act, 2023, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured format
• Withdraw Consent: Opt-out of marketing communications
• Object: Object to certain data processing activities

To exercise these rights, contact us at Support@shigora.com

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

We retain your personal data for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer needed, we securely delete or anonymize it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

For significant changes, we will notify you via email or prominent notice on our website.