We offer a 7-day replacement policy from the date of delivery. If you receive a defective or damaged product, contact us at support@shigora.com with your order details and photos. We will arrange a replacement at no additional cost.

Standard shipping typically takes 5-7 business days within India. Metro cities may receive orders within 3-5 business days. You will receive tracking information once your order is dispatched.

Yes, we offer Cash on Delivery for orders across India. COD is available for orders up to ₹50,000. Additional COD charges may apply based on your location.

Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your order by logging into your account and visiting the 'My Orders' section.

We accept all major payment methods including Credit/Debit Cards, Net Banking, UPI, Wallets (Paytm, PhonePe, Google Pay), and Cash on Delivery. All transactions are secure and encrypted.

You can cancel or modify your order within 24 hours of placing it. Once the order is dispatched, cancellation is not possible. Please contact support@shigora.com immediately for assistance.

Yes, all products sold on Shigora are 100% genuine and sourced directly from authorized manufacturers and distributors. We guarantee authenticity for every product.

You can reach our customer support team at support@shigora.com. We typically respond within 24 hours on business days.

If you receive a wrong or damaged product, please contact us immediately at support@shigora.com with photos and order details. We will arrange for a replacement within 7 days at no additional cost to you.